Privacy policy

At Collective Resiliency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when accessing our website and using our services. By using our website, you consent to the practices described in this policy.

  1. Information We Collect:

    • Personal Information: When you visit our website or interact with our services, we may collect personal information such as your name, email address, mailing address, and payment details.
    • Usage Information: We may gather non-personal information about your interactions with our website, including your IP address, browser type, device information, and website activity.

  2. How We Use Your Information:

    • Personalization: We may use your information to personalize your experience on our website, provide targeted recommendations, and improve our services.
    • Communication: We may use your contact information to send you updates, newsletters, promotional offers, and important service-related announcements.
    • Order Processing: We utilize your information to process and fulfill your orders, including shipping and delivery.

  3. Data Security:

    • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    • We use secure protocols for transmitting sensitive data, such as payment information, over the internet.

  4. Third-Party Sharing:

    • We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These parties are obligated to keep your information confidential and use it solely for the purpose of providing services to us.
    • We may disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety, as well as the rights, property, and safety of others.

  5. Cookies and Tracking Technologies:

    • We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

  6. Your Rights and Choices:

    • You have the right to access, update, and delete your personal information. You can also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.

  7. Changes to this Privacy Policy:

    • We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date.

 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [contact email]. We are committed to addressing your inquiries in a timely and professional manner.

Thank you for trusting Collective Resiliency with your personal information.